I was so frustrated dealing with another company about my garage until I found Crews Garage door. It’s like a breath of fresh air. They were very professional, the price was very fair and did an excellent job fixing my garage door. A year later I accidentally broke my garage door when I tried to open it without releasing the door latch. I was so panic and called Crews garage door. All techs were booked up that day unfortunately I could not close the garage door. I was crying and Alexis tried to help me close the door over the phone but the door was too heavy for me. She sent her father who is the president of the company over to help me out. It took him over 1 1/2 hrs to get to my house and another hour trying to close it since it was a 2 car garage door. I couldn’t believe they went out of their way to help me since I just started using them for the first time. If you were a long time customer, I can understand it. Alexis drove over the next day to measure my door so she could order the new part for me. I was so grateful for what they had done for me so I could close my garage door and felt safe.They didn’t charge me a penny for doing it. I was so touched by their kindness and caring. I definitely would recommend Crews Garage Door to anyone and that’s why they deserve a 5 ⭐️⭐️⭐️⭐️⭐️ rating
Crews Garage Door Co was fantastic to work with! They came out within 24 hours and fully replaced our broken garage spring. They source their springs from manufacturers in the USA -- you can see the quality in their parts. They also performed a quick tune up on the door and their pricing was competitive. I would happily recommend them to anyone needing their garage door serviced.
Had a great experience with Crews, I highly recommend!! They were extremely professional, prompt and knowledgeable. The staff was also very friendly and helpful answering all my questions and concerns.
I recently had the pleasure of working with Crews for a new garage door installation, and I couldn’t be more impressed! From the moment I called, their customer service was outstanding. Alexis was very informative and helpful.They were quick to schedule an appointment and even arrived early for the installation. The technician’s , Jordan and Mike, were professional, courteous, and incredibly efficient. They took the time to explain all of my options and helped me choose the perfect door for my home. The installation process was seamless, and the quality of the door is exceptional. It’s not only durable but also adds a beautiful touch to the curb appeal of my home. I highly recommend Crews to anyone looking for top-notch garage door services. A truly 5-star experience from start to finish!
They recently fixed the garage door on my old gym building. Would highly recommend their work!
Garage Door wouldn't close for my elderly parents so since we use Crews Garage Door anytime we need it for our garage door repair, I called them first. They went out within a few hours and the technician fixed it without any problems. Jordan was very kind and patient and we so appreciated his professionalism. There is a reason we continue to use this company and refer them out. Thank you again!
Response from the owner: Thank you Michele for your kind words. I am so glad that we could help. Jordan is very knowledgeable and is a great asset to our company.
Customer service is outstanding, they really took their time to establish a great relationship and trust between each person involved! Highly recommend this local business to my fellow business/home owners in the Northern Virginia area, you will not be disappointed!
Response from the owner: Thank you Katelyn for the kind words. We take pride in the skilled workmanship that our employees provide.
The spring on the garage door broke with one of the cars stuck inside. I called Crews and they were able to get someone out quickly. The spring was replaced and door back in working order within an hour of calling. Excellent service and very reasonable price.
Response from the owner: Thank you for the amazing review. We thrive on providing excellent service to our customers and appreciate your business beyond words.
I could only give 5 stars but received a 10 star job. Jordan did an excellent job and was out the same day I called. He repaired my garage door in 30 minutes and was courteous and answered all of my amateur questions the whole time he was here. I will recommend this company to anyone who needs their garage doors repaired or replaced. Thanks again.
Response from the owner: Thank you so much for the positive feedback. We take pride in our employees as they are the backbone of this company.
Very ethical company. I had to hold my garage door button down the entire time for it to go down for several months. Finally cobbled together enough money to call and ask them to come out and look at it.When I called, Patrick tried walking me through the steps to fix it myself to save me the cost of sending one of their guys out. I then corresponds with Patrick and the owner several more times by email and they kindly suggested several other potential fixes - all to help and save me money. Finally, the last thing we tried worked!They didn’t have to do this. They went out of there way to help me and save me money at their own expense. Not sure how many companies would do this, especially with so many companies hurting do to COVID but they were really great.Highly recommend them.
Response from the owner: Fred,Thank you very much for your kind words. We are happy to help with your garage door needs. We strive to keep our customers happy. Please refer us to your friends and family. Once again, thank you!
